Q1
When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. If you require urgent assistance, please contact us online or reach out via our designated channels, and we will prioritize your inquiry.
Q2
Why choose us?
Delivering outstanding quality and establishing reliable relationships are our core objectives.
- We offer a 3-year replacement warranty on our complete system configurations, backed by an efficient supply chain to handle any technical support issues.
- All memory components utilize original brand chips and undergo strict testing procedures prior to shipment.
- We maintain high standards by passing strict yearly third-party compliance and financial audits.
- We support multiple convenient payment terms, including standard secure wire transfers (T/T), credit cards, and online payments.
Q3
What is the minimum order quantity (MOQ) for custom/OEM orders?
MOQ requirements vary depending on the product model. Let us know your detailed specifications, and we will work to accommodate your configuration requests. Small volume and sample orders are also welcome.
Q4
How do your prices compare to the local market rate?
We focus on offering components and systems that ensure long-term stability and reliability. Even if external enclosures look similar, variations in internal hardware specifications and configurations can create pricing differences. We strive to provide premium value and performance for your deployment.
Q5
Do you support customized hardware configurations?
Yes, we support tailormade configurations. You can select specific processor models, memory capacities, storage drives, dedicated GPU options, and compatible RAID controller cards to suit your workload requirements.
Q6
How are the servers packaged and shipped to ensure safety?
All servers and hardware components are packed using professional-grade, anti-static, and shockproof materials. We work with leading international shipping and logistics networks to guarantee safe, reliable, and prompt global shipping.