FAQ
Q
When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. If you are in a hurry, please contact us directly and we will give priority to your inquiry.
Q
What warranty options do you offer for your hardware?
Our whole machine products provide a 3-year replacement warranty. We maintain a comprehensive supply chain to promptly address any after-sales or technical support issues.
Q
Are the memory modules original and verified?
Yes, all of our memory units are original brand chips. We execute strict quality assurance tests on every memory unit before each delivery.
Q
What payment methods do you accept for order processing?
We support secure and flexible payment methods, including Alipay, credit cards, direct bank wire transfers (T/T), and other standard payment channels to facilitate smooth transactions.
Q
What is the minimum order quantity (MOQ) for custom OEM orders?
Minimum order quantities depend on specific product configurations. Please contact us with your distinct requirements, and we will do our best to accommodate your target volume. Small volume orders are also welcome.
Q
Why is there a price gap when the hardware specs look identical to others?
While external designs may look similar, internal performance differences, component grades, and build quality vary. We focus on premium quality component selection to ensure long-term business performance and system stability.