❓ 1. When can I expect to receive a quotation?
We usually provide a formal quotation within 24 hours after receiving your inquiry. For urgent requirements, please notify us via email or telephone, and we will prioritize your request.
❓ 2. What kind of warranty do you provide for your products?
We offer a comprehensive 3-year replacement warranty for our whole machine products. Our robust supply chain ensures any after-sales issues are handled promptly and efficiently.
❓ 3. How do you ensure the quality of the memory chips?
Quality is our priority. All memories are built using original brand chips, and every single unit undergoes strict testing procedures before it is cleared for delivery.
❓ 4. What is the Minimum Order Quantity (MOQ) for OEM orders?
The MOQ varies depending on the specific product type. Please share your detailed requirements with us, and we will do our best to accommodate your needs. Small orders are also welcome.
❓ 5. Why is there a price difference compared to local market products?
While products may look identical externally, internal components and build quality differ significantly. We focus on long-term business through high-quality standards. Different price levels reflect the internal quality and reliability of the hardware.
❓ 6. What payment methods are supported for international orders?
To provide a secure purchasing experience, we accept a variety of payment methods including Alipay, credit cards, and standard bank transfers (T/T).
Nexus AI Server
